– FREQUENTLY ASKED QUESTIONS –
– What are your check-in and check-out times? How are early check-in or late check-out requests handled?
- Check-in time at our hotel is from 14:00 onwards, and check-out time is at 12:00 noon. Early check-in or late check-out requests are subject to availability and may incur an additional fee.
– Is breakfast included in the room rate? What are the serving hours?
- Breakfast is included in all room types except for apart rooms, and it is served as an open buffet in our restaurant between 08:00 and 10:30.
– Do you offer airport or bus station transfer services?
- We do not provide airport or bus station transfer services.
– How far is the property from the beach, and is there a shuttle service available?
- Our private beach is located 4.2 km from the hotel, and a shuttle service is available during the summer season.
– Are pets allowed at your property?
- Our hotel is pet-friendly. Pets are accepted for a daily fee, provided that the necessary conditions are met.
– Do you have a parking area for guests?
- There is an open parking area available in front of our hotel.
– How often are rooms cleaned, and how frequently are towels and bed linens changed?
- Cleaning is done every 3 days for apart rooms, while other room types are cleaned daily upon request.
– Is your reception open 24 hours? Can we check in late at night (e.g., after a flight)?
- Yes, our reception is available 24/7.
– Are there markets, pharmacies, or ATMs within walking distance of your hotel?
- Markets and pharmacies are within walking distance, while the nearest ATM is 2.8 km away.
– Is Wi-Fi free in rooms and common areas?
- Wi-Fi is free of charge throughout the entire hotel.
– What payment methods do you accept? Is credit card or foreign currency accepted?
- Payments can be made in cash, by credit card, or via bank transfer. Bank transfers must be in Turkish Lira only. Foreign currency payments are accepted in Euro, US Dollar, and British Pound.
